・Orders placed before 3pm will be shipped within two days.

・Please note that shipping may be delayed depending on the purchasing situation.

*Please note that depending on the region you are shipping to, if you specify a time slot, the arrival date may be delayed.

*We will notify you again by email when the product has been shipped.

*We may not be able to accommodate areas where delivery takes several days, such as remote islands.

Yamato Transport

[Shipping fee: Shipping fee by region]
Hokkaido 2,200 yen Northern Tohoku (Aomori, Iwate, Akita) 1,800 yen Southern Tohoku (Miyagi, Yamagata, Fukushima) 1,700 yen Kanto (Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi) 1,500 yen Shinetsu (Niigata, Nagano) 1,500 yen Hokuriku (Toyama, Ishikawa, Fukui) 1,500 yen Chubu (Gifu, Shizuoka, Aichi, Mie) 1,500 yen Kansai (Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama) 1,500 yen Chugoku (Tottori, Shimane, Okayama, Hiroshima, Yamaguchi) 1,700 yen Shikoku (Tokushima, Kagawa, Ehime, Kochi) 1,800 yen Kyushu (Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima) 1,800 yen Okinawa 3,400 yen

*For customers who place a large order at once, we will contact you separately to discuss shipping costs.
*For each delivery address, only one refrigerated or frozen item can be sent. Items cannot be shipped together.
*Room temperature and frozen/refrigerated items cannot be shipped together. Shipping fees will be charged separately for both room temperature and refrigerated items.

*Free shipping for orders over 20,000 yen

Please contact us immediately after receiving the product.
Due to the nature of our products, we cannot accept returns unless the product is defective.

Please contact us within 2 days of receiving the product.
After we have confirmed the situation, we will promptly process your request for a replacement or refund.

In the case of initial defects, we will cover the cost.
If the return is due to customer reasons, the customer will be responsible for the shipping costs.